Counselor Connect Platform
A full-stack web application that uses AI to match users with licensed counselors, offering seamless payment processing, secure video sessions, and real-time chat for mental health support.
Role
Lead Full-Stack Developer
Duration
6 months
Team
Natnael Malike, UI/UX Designer, Mental Health Consultant
The Problem
Mental health support is often inaccessible due to high costs, long wait times, and difficulty finding the right counselor match. Many people struggle to find licensed professionals who understand their specific needs, cultural background, or preferred communication style. Traditional booking systems lack personalization and often result in poor counselor-client matches.
Key Challenges
- Developing accurate AI matching algorithms for counselor-client compatibility
- Implementing secure, HIPAA-compliant video sessions and data storage
- Integrating multiple payment gateways for global accessibility
- Ensuring real-time communication reliability across different devices
- Building trust and credibility in a sensitive healthcare domain
The Solution
Built an AI-powered platform that intelligently matches users with licensed counselors based on detailed questionnaires, preferences, and needs. The system includes secure video sessions, real-time chat, integrated payment processing, and comprehensive scheduling tools. The AI matching algorithm considers factors like specialization, communication style, availability, and user preferences to ensure optimal matches.
Key Outcomes
- Achieved 85% user satisfaction rate with counselor matches
- Reduced average time to find a counselor from weeks to minutes
- Processed over 1,000 successful counseling sessions
- Maintained 99.9% uptime for video sessions and chat functionality
- Received recognition as Best Capstone Project of the year
Tech Stack
The technologies and tools that powered this project
Screenshots
A visual journey through the application's interface and features
